FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

When can I get the price?

We usually quote within 24 hours after we get your inquiry. If you are very urgent to get the price, please call us or tell us your email so that we will regard your inquiry priority.

How do you make your price?

We make the price according to our comprehensive costing.And our price will lower than the trade company because we are manufacture.You will get competitive price and better quality.

How long is the warranty?

One year warranty for standard operation. Life-time technical support provided.
Service charge applies for incorrect operation or artificial damage.

How long does the whole production being worked out?

Mostly our production time is 30-45 working dates after you place the order, in stock product with in 5 working days after receive the payment, check with us before place the order.

What about the transportation and delivery date?

Normally we use shipment to transport the goods. It is about 25-40 days.It also depends on which country and port you are.If there are some emergencies we can send goods via air expree, as long as you afford the traffic expense.

How does the machine fit our voltage?

For each equipment, our salesman will confirm the voltage with the customer.

How can I buy the machine?

Firstly, our salesman will discuss with you all the details of the machine, the lead time and the payment condition.
Secondly, after made the 40% down payment, the production will begin.
Finally, we will show you the photos and the test video of the finished machine.2. Strict with complete testing and well adjustment according to customers’ requirement before shipment.You pay the balance and equipment will be shipped as scheduled, or by our forward or by your familiar forward.

What can you provide for after-sale service?

We can send the engineer to the customer’s factory for the installation and operation training if the customer requires.We can also supply the installation and operation instruction by video

If we have special request on the production line, could you help me to do the design?

Customized design is provided, just let us know your requirement or send design to us, popular format: AI, JPEG, CDR,PSD, TIF,show your logo and company information on machine is also provided.

Could you provide us machine photo, specification, catalogue, ads material for promotion use in our local market?

Yes. LST is willing to do this.

Where can we buy the machine’s parts?

Our company can provide machines for you any time.